Client care
Shipping & delivery.
Complimentary standard shipping over $150. Orders are dispatched within 1–2 business days from Paris, with tracked delivery in 3–5 business days.
Dispatch
1–2 business days
Standard
3–5 business days
Ships from
Paris, France
Rates
| Method | Estimate | Cost |
|---|---|---|
| Standard delivery | 3–5 business days | $12.00 · complimentary over $150 |
| Express delivery | 1–2 business days | $24.00 · signature required |
| International | 5–12 business days | Calculated at checkout by destination |
Import duties and local taxes are the responsibility of the recipient and are not included in the order total. Rates shown are in USD.
Packing
Every order is wrapped in recycled ivory paper and tied with silk ribbon. Gift messages are written by hand — add yours in the order notes at checkout.
Tracking
You will receive a tracking link by email once your parcel leaves the atelier. You can also follow progress under your orders.
Missing or delayed parcels
If tracking has not moved for three business days, write to [email protected] with your order number. We will open a carrier trace and keep you updated.